Printer Support

Please see the attached guide for installing a printer on your new mac.

The attached guide will walk you through setting your default paper source/tray, and how to change this setting to print from various trays/paper types.

The attached word document goes over how to update old printer drivers on a Windows 10 PC. The new IP address of each printer is printed on a label attached to the actual physical printer itself. You can use these steps to re-enable printing from your old JHUP PC (not applicable to the new laptops). If you require further assistance, please submit a ticket to JHUP_IT_SUPPORT@jh.edu

The attached word document goes over how to update old printer drivers on a Windows 7 PC. The new IP address of each printer is printed on a label attached to the actual physical printer itself. You can use these steps to re-enable printing from your old JHUP PC (not applicable to the new laptops). If you require further assistance, please submit a ticket to JHUP_IT_SUPPORT@jh.edu