PC

Please see the attached PDF for instruction on installing FileMaker 19 on your Windows PC. If you encounter issues with the setup process, please submit a ticket to JHUP_IT_SUPPORT@jh.edu (mailto:JHUP_IT_SUPPORT@jh.edu) to request assistance. FileMaker Shortcuts are available on P:\FILEMAKER_19_INSTALL\ You may copy the FM Shortcuts folder to the desktop of your laptop for easy access. If you use Estimators functions, you also need to copy the Estimators folder to the desktop of your new lapt...

If you are unsure of which version of Windows you have, start with the Windows 10 instructions, and if you do not see the gear icon in Step 1, then you have Windows 7. If you need to force a restart on your Remote Desktop because you rejected the restart prompt, you can do so by hitting ctrl+alt+end and then using the power button in the bottom-right to restart. To update Windows 7 (typically has the rounded Windows start button)- 1) Click on the Windows Start button. In the Search Bar, se...

If you are on a Windows 10 PC, and your FileMaker shortcuts still have the old purple folder icons, please try the following: - Right-click on one of the new FileMaker shortcuts, phonemgr for example. - Select “Open With”, and then select “Choose another app”. Check the box for “Always use this app to open .fmp12 files”. - If the blue FileMaker Pro Advanced icon appears, select that, then click OK. FileMaker 17 should open, and you’re all set. - If the blue FileMaker Pro Advanced ...

Please see the attached Installation guide for installing FileMaker 17 on a PC. If you encounter any issues with the installation, please submit a ticket with the title "FileMaker 17 PC Install Help" for assistance.