- Select Outlook > Preferences > Account.
- Click the plus (+) sign > New Account.
- Type your email address > Continue. Example: jdoe1@jh.edu
- Type your password > Add Account. (Your screen might look different from this one depending on the account you're adding.)
- Select Done to start using Outlook 2016 for Mac.
Authentication Experience
The sign-in format to access any Microsoft Online service is going to be: JHED@jh.edu
Below is an example of a Microsoft modernized authentication window when attempting to access to an Exchange Online mailbox. If MFA is required, you may see another authentication prompt after attempting to sign-in.
Below is an example of a legacy authentication prompt that you may notice as well. This authentication prompt is in the process of being retired and transitioned to Microsoft’s modernized authentication prompts.